Jiexing Toys Industry Co., Ltd. (brand: JieStar) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for inquiries, or engage with our services.

📋 1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name, and shipping address when you submit an inquiry or place an order.
• Communication Data: Messages, feedback, and any other information you provide when contacting us via email (such as service@jiestar.com) or through our website forms.
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website, collected automatically through cookies and similar technologies.

🎯 2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill orders, including shipping and logistics arrangements
• To send you product catalogs, quotes, and relevant business communications
• To improve our website, products, and services based on user feedback and analytics
• To comply with legal obligations and enforce our terms and conditions

🔒 3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., shipping carriers, payment processors), provided they agree to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental regulation to disclose information.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

🍪 4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve functionality.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

🛡️ 5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

⏳ 6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

✋ 7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data for direct marketing purposes.
• Data Portability: Request a transfer of your data to another organization.

To exercise any of these rights, please contact us at service@jiestar.com.

🔗 8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

👶 9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

📝 10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page periodically for the latest information on our privacy practices. The “Last Updated” date at the top of this page indicates when the policy was last revised.